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What Is Routing?

Saleswhale is able to parse replies from your prospects and route different responses to them, depending on their replies. You can use routing to qualify & disqualify leads, give them more information, and even hand-off qualified leads to different sales teams.

  • Present different info automatically based on lead’s response

    We can answer basic questions about product or pricing, and even provide attachments.

  • Automatically qualifies your lead based on your desired criteria

    Only route leads that are qualified & ready to talk to your sales reps, and filter out tyre-kickers.

  • Start different conversation topics for different types of lead

    Leverage on firmographic data, job titles, and even corporate vs personal email accounts (gmail.com/ yahoo.com)

Present different info automatically based on lead’s response

Saleswhale is capable of answering basic, frequently asked questions about your business, and even send attachments & images on request. After providing the information, we will continue to relentless follow up to secure an appointment or phone call for your sales team.

Automatically qualifies your lead based on your desired criteria

Sales reps love Saleswhale because they can focus on high-value leads, and let us qualify and mop up the rest of the leads of unknown quality. Saleswhale will engage every single lead, qualify them, before handing over qualified and hot leads for the sales team to follow up with.

Start different conversation topics based on different types of lead

Saleswhale can automatically deploy different conversation flows even before engaging with a lead. You can specify different call-to-actions for VP-level decision makers vs manager-level decision makers, request company details from leads who signed up with free personal email accounts such as gmail.com/ hotmail.com, and much more.